Contact UniWay

Last updated: 14 July 2026

We'd love to hear from you. Whether you're a student with a question, a university considering a partnership, or a journalist, reach out and we'll get back within 1–2 working days.

Email

General support, feedback and partnerships: tasnimchrichi@gmail.com

Support

For account, billing or Premium subscription issues, email us with your account email and a short description of the problem. Screenshots help.

Privacy & GDPR requests

To exercise your rights under the GDPR (access, rectification, erasure, portability, restriction, objection), email tasnimchrichi@gmail.com with the subject "GDPR request". We respond within 30 days. See our Privacy Policy for the full list of rights.

Frequently asked questions

How long is the free trial?

New accounts get a 2-hour Premium free trial to explore the full experience before deciding to subscribe.

How do I cancel my subscription?

Open Settings → Manage subscription. Your Premium access stays active until the end of the current billing period.

What languages does the AI coach support?

The interface is available in English, French and Arabic. The AI assistant understands and replies in 40+ languages.

Is my data safe?

Yes. Data is encrypted in transit and at rest, protected by row-level security, and never sold. Details in the Privacy Policy.